This task can be performed using Kanal
WhatsApp, iMessage, RCS and SMS marketing for Shopify
Best product for this task
Kanal
marketing
Kanal turns WhatsApp into a sales channel for Shopify brands: cart recovery, campaigns, AI agent. iMessage, RCS and SMS from the Scale plan.
What to expect from an ideal product
- Kanal lets you deploy an AI sales agent directly on WhatsApp, so your Shopify store handles product questions, recommendations, and checkout nudges without human support.
- The AI agent connects to your Shopify catalog in real time, pulling live inventory and pricing to answer shoppers accurately and move them closer to purchase.
- Unlike generic chatbots, Kanal's agent is built around Shopify workflows: it recovers abandoned carts, follows up on past orders, and runs promotional campaigns from one dashboard.
- Brands on the Scale plan can extend the same AI agent logic to iMessage, RCS, and SMS, reaching customers on whichever channel they actually open.
- Setup requires no coding: you connect your Shopify store, configure your agent responses, and start capturing WhatsApp conversations that would otherwise go nowhere.
