This task can be performed using Kanal
WhatsApp, iMessage, RCS and SMS marketing for Shopify
Best product for this task
Kanal
marketing
Kanal turns WhatsApp into a sales channel for Shopify brands: cart recovery, campaigns, AI agent. iMessage, RCS and SMS from the Scale plan.
What to expect from an ideal product
- Kanal connects directly to your Shopify store and syncs your customer list so you can send a WhatsApp broadcast in minutes, no CSV export needed.
- You pick a segment, write your message, attach a product link, and hit send. Kanal handles delivery through the official WhatsApp Business API, so messages land in the inbox, not spam.
- Broadcast campaigns in Kanal support images, buttons, and discount codes, giving your Shopify customers a reason to click and buy instead of just read and ignore.
- If a customer replies to your broadcast, Kanal routes the conversation back to you or lets the built-in AI agent handle it, so no lead goes cold after you send.
- Brands on the Scale plan can run the same broadcast campaign across WhatsApp, iMessage, RCS, and SMS from one place, reaching customers on whatever channel they actually use.
