This task can be performed using Kanal
WhatsApp, iMessage, RCS and SMS marketing for Shopify
Best product for this task
Kanal
marketing
Kanal turns WhatsApp into a sales channel for Shopify brands: cart recovery, campaigns, AI agent. iMessage, RCS and SMS from the Scale plan.

What to expect from an ideal product
- Kanal connects directly to your Shopify store and triggers WhatsApp messages automatically when a shopper leaves without buying, no manual work needed.
- Abandoned cart recovery on WhatsApp gets significantly higher open rates than email, your message lands in the same app people use to text their friends.
- Kanal lets you send personalized cart recovery messages with the exact product the shopper left behind, including name, image, and a direct checkout link.
- Beyond recovery flows, Kanal also runs WhatsApp broadcast campaigns so you can re-engage your full customer list from one place.
- Brands that need more reach can unlock iMessage, RCS and SMS recovery on the Scale plan, covering shoppers who are not on WhatsApp.
