This task can be performed using Virtualtext
The Unified SMS and Web Chat Platform
Best product for this task
What to expect from an ideal product
- Combine all your text messages and website chat into one easy dashboard so you never miss a conversation
- Switch between SMS and web chat without losing context or having to repeat customer information
- Set up automatic responses that work across both channels to handle common questions instantly
- Track conversation history from both SMS and web chat in one place for better customer service
- Manage multiple customer conversations simultaneously without switching between different apps or tabs
