This task can be performed using SaaSBox
Ultimate toolkit for SaaS developers
Best product for this task
SaaSBox
dev-tools
SaaSBox is the swiss army knife for SaaS teams who need to move fast without duct-taping together 10 different tools. Get feedback widgets, bug reporting with full console logs, changelogs, support chat, and engagement analytics, using easy embeddable lightweight widgets. Install with copy-paste, customise to match your brand, and connect instantly to Slack, Discord, email. Stop losing users to clunky feedback loops and start building the kind of support experience that retains customers.
What to expect from an ideal product
- Install feedback widgets instantly with simple copy-paste code that takes seconds to set up on any website or web app
- Brand your widgets completely by matching colors, fonts, and styling to look native to your product instead of generic
- Connect feedback directly to your team's Slack or Discord channels so you never miss user reports and can respond quickly
- Create beautiful changelogs that automatically notify users about updates through your connected communication channels
- Get detailed bug reports with full console logs and user context, making it easy to fix issues without back-and-forth emails
