How to track and resolve client feedback on websites without losing context?

Track and resolve client feedback on websites without losing context using Lucidly

This task can be performed using Lucidly

A seamless, collaborative, website QA product built for freelancers and agencies.

Best product for this task

Lucidl

Lucidly

team-tools

Lucidly enables you to QA websites faster by streamlining your project review and proofing phase with organized comments, screenshots, and seamless collaboration.

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What to expect from an ideal product

  1. Lucidly lets clients click directly on any part of a live website to leave feedback, so comments stay tied to the exact element instead of getting buried in email threads.
  2. Every piece of feedback in Lucidly comes with an automatic screenshot and browser metadata, which means developers stop wasting time trying to reproduce vague bug reports.
  3. Freelancers and agencies use Lucidly to run the entire website review cycle in one place, cutting out the back and forth between Loom recordings, Notion docs, and scattered Slack messages.
  4. When a client leaves a new comment, Lucidly notifies the right team member instantly, so nothing sits unread for three days right before a launch deadline.
  5. Lucidly keeps a full thread history on every resolved comment, so if a client circles back weeks later asking why something was changed, the context and decision are already there.

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