How to set up email webhooks to automatically process incoming emails

How to set up email webhooks to automatically process incoming emails

This task can be performed using Inbound

The easiest way to send & receive emails via code.

Process incoming email automatically

Set up email webhooks by assigning an inbound address, creating a public HTTPS endpoint, and configuring the email service to send message events to that endpoint. Your handler can then parse each payload and trigger the required workflow.

Before going live, confirm the expected payload fields, authentication method, and response timeout. Test with real messages, including attachments and replies, then store or queue each accepted event before returning a successful response.

Best product for this task

Inboun

Inbound

cloud

Inbound makes it possible to send transactional & marketing emails, + receive and process the emails via webhooks, and use simple-to-use SDKs.

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What to expect from an ideal product

  1. Inbound automatically triggers webhooks when emails arrive in your inbox, eliminating the need to constantly check for new messages
  2. The platform parses incoming email content and delivers structured data to your webhook endpoints, making it easy to extract sender info, subject lines, and message body
  3. You can set up custom webhook URLs that receive real-time notifications whenever specific types of emails are received, like support requests or order confirmations
  4. Inbound's SDKs let you quickly integrate email processing into your existing applications without writing complex email parsing code from scratch
  5. The service handles email routing and filtering, so you can configure different webhooks for different email addresses or domains to streamline your workflow

More about duplicate handling

Design the handler for duplicate delivery. Acknowledge each request quickly, then process it asynchronously so slow parsing or downstream failures do not create avoidable timeouts.

  • Generate an idempotency key from the event or message ID, and reject repeats.
  • Have your TypeScript handler validate the payload shape before reading sender, recipient, subject, or body fields.
  • Return success only after the event is safely queued or stored. Log enough context to replay failures.

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