This task can be performed using DobroDesk
AI customer support with workflows and human handoff
Best product for this task
Email, web and in-app support with a faster inbox, AI drafts, orders, bookings and human handoff. Actions need provider setup and confirmation. EUR 19/month: 300 accepted conversations, unlimited teammates and 3 automations. EUR 24 per started 1,000 extra accepted conversations. Help Center: EUR 19/site/month. SDK 0.2.0 for iOS, Android, Flutter, React Native, Capacitor and NativeScript.
What to expect from an ideal product
- DobroDesk pulls email and live chat into one inbox so your team stops switching tabs and missing messages from different channels.
- Instead of writing the same reply for the tenth time, DobroDesk reads your FAQ and help docs and drafts the response for you.
- Simple repeated questions get handled automatically, so your team only steps in when a real conversation is actually needed.
- There are no per-seat fees, which means you can add teammates without watching your support bill double every quarter.
- When a question needs context or judgment, a person takes over the thread without losing any of the conversation history.
