This task can be performed using Peppermint
Open source alternative to zendesk
Best product for this task
Peppermint
oss
An open source ticket management & help desk solution. Also can be used as an bug/issue tracker.
What to expect from an ideal product
- Organizes bugs in a clear, easy-to-use ticketing system
- Allows team members to collaborate on bug fixes in real-time
- Provides custom labels and priorities for efficient bug sorting
- Offers detailed reporting to track bug trends and resolution times
- Integrates with other tools to streamline the bug management workflow
