This task can be performed using Pagerly
Operations Co-pilot on Slack/Teams
Best product for this task
Pagerly
dev-tools
Pagerly helps you to manage Tickets , Oncalls, Rotations , Alerts on Slack and Teams Sync Oncalls with Slack Usergroup You can Create own rotation Create Tickets with Emojis Unlimited Incidents, Unlimted Users in Incident Bot Manage Jira / Incidents / Tickets in Single Channel
What to expect from an ideal product
- Connects your Jira tickets and incident alerts into one dedicated Slack channel, keeping everything in one spot
- Creates tickets right from Slack using simple emoji reactions, saving you from switching between apps
- Shows on-call schedules and automatically updates Slack user groups when rotations change
- Lets you handle both Jira issues and incident management without leaving your Slack workspace
- Brings unlimited incident tracking and team member participation in a single channel to avoid scattered communications
