How to create and manage incident tickets directly from Slack using emoji reactions?

Create and manage incident tickets directly from Slack using emoji reactions using Pagerly

This task can be performed using Pagerly

Operations Co-pilot on Slack/Teams

Best product for this task

Pagerly

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Pagerly helps you to manage Tickets , Oncalls, Rotations , Alerts on Slack and Teams Sync Oncalls with Slack Usergroup ‍You can Create own rotation Create Tickets with Emojis Unlimited Incidents, Unlimted Users in Incident Bot Manage Jira / Incidents / Tickets in Single Channel

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What to expect from an ideal product

React with a ticket emoji (🎫) to any Slack message to instantly create an incident ticket
Customize ticket templates and workflows based on different emoji reactions
Track and update ticket status directly within Slack using emoji shortcuts
Keep all team communication in one place by managing tickets without leaving Slack
Tag team members and update incident details using simple emoji reactions in the thread