This task can be performed using Cekura ai
Monitor and Test Voice & Chat AI Agents
Best product for this task
Cekura provides an end-to-end platform for automated testing and monitoring of conversational AI agents (voice and chat).
What to expect from an ideal product
- Cekura AI runs automated tests on your chat and voice agents around the clock to catch issues before customers do
- The platform simulates real user conversations to test how your AI handles different scenarios and edge cases
- It monitors your AI agents in production and sends alerts when performance drops or errors occur
- You can set up quality benchmarks and track metrics like response accuracy, conversation flow, and user satisfaction
- The system integrates with your existing AI infrastructure to provide continuous testing without disrupting live operations
