This task can be performed using Cekura ai
Monitor and Test Voice & Chat AI Agents
Best product for this task
Cekura provides an end-to-end platform for automated testing and monitoring of conversational AI agents (voice and chat).
What to expect from an ideal product
- Set up automated test scenarios that run conversations with your chatbot or voice assistant without manual intervention
- Track response accuracy and conversation flow across different user inputs to catch issues before customers do
- Monitor your AI agents around the clock to spot performance drops or unexpected behavior changes in real-time
- Run batch tests on multiple conversation paths simultaneously to validate updates and new features quickly
- Generate detailed reports on conversation quality metrics and failure patterns to improve your AI training data
