This task can be performed using EasyChatDesk - customer support tool with AI
EasyChatDesk: Live chat, help desk, and AI chatbot software for faster, smarter support.
Best product for this task
EasyChatDesk is an all-in-one customer support solution that combines live chat, AI chatbot, help desk, and ticketing into a single platform. Engage visitors in real time, automate FAQs, and manage conversations from one unified inbox. Affordable and simple to use, it helps e-commerce stores, agencies, and growing businesses deliver faster replies, boost sales, and keep customers happy.
What to expect from an ideal product
- Live chat lets you talk to customers right away instead of making them wait for email replies or phone callbacks
- AI chatbot handles common questions automatically so customers get instant answers even when your team is busy or offline
- Everything goes into one inbox so your support team can respond faster without switching between different tools and platforms
- Help desk ticketing keeps track of customer issues so nothing gets missed and problems get solved quicker
- Real-time visitor engagement catches potential customers before they leave your site and helps turn browsers into buyers
