This task can be performed using Feedbackview
Turn feedback into happy customers with AI.
Best product for this task
Turn feedback into happy customers with our AI-powered feedback widget, automatic prioritization, smart assignment, powerful helpdesk, and automatic responses.
What to expect from an ideal product
- Use the AI feedback widget to catch negative reviews before they go public and address customer concerns right when they happen
- Let the system automatically sort urgent complaints first so your team tackles the most frustrated customers immediately instead of letting issues pile up
- Smart assignment sends technical complaints to your tech team and billing issues to finance, so customers get answers from people who actually know how to help them
- Turn your support into a real helpdesk where you can track every conversation and make sure nothing falls through the cracks
- Set up automatic replies that acknowledge complaints instantly and give customers a timeline, so they know you care even when your team is busy
