This task can be performed using Format
15-minute customer conversation reports, with personalized insights just for you
Best product for this task
Format
ai
Format connects to all of your communication channels, analyzes every customer conversation, and extracts personalized insights for you and the work that you do. The insights arrive in your inbox every week in a 15-minute report that you’ll love to read, listen to, or watch.
What to expect from an ideal product
- Format automatically connects to all your communication channels so you don't waste time jumping between different platforms to gather customer feedback
- The tool analyzes every customer conversation for you, eliminating hours of manual review and note-taking that usually eats up your schedule
- You get personalized insights delivered straight to your inbox each week, removing the guesswork about what customer feedback actually means for your specific role
- Each report takes exactly 15 minutes to consume, whether you prefer reading, listening, or watching, making it easy to fit into even the busiest schedules
- The insights are already processed and actionable when they reach you, so you can immediately understand what changes to make instead of spending time figuring out patterns yourself
