This task can be performed using AssistBot
Your Business Deserves an AI Brain
Best product for this task
AssistBot β AI chatbot that learns from your docs, PDFs, and website. Answers customer questions instantly, books meetings from chat, triggers human handoff when needed, and connects to your APIs & Database for real actions like order tracking. Set up in minutes, embed anywhere.
What to expect from an ideal product
- AssistBot connects directly to your existing APIs and databases without requiring you to rebuild or modify your current systems
- The platform lets you set up database queries and API calls through a simple interface that triggers when customers ask specific questions
- Your chatbot can pull real-time data from your systems to handle tasks like order tracking, account lookups, and inventory checks during conversations
- The bot automatically decides when to fetch information from your database versus when to use its trained knowledge from your documents and website
- You can configure custom triggers that execute API calls or database actions based on customer requests, like creating support tickets or updating records
