This task can be performed using AssistBot
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Best product for this task
AssistBot – AI chatbot that learns from your docs, PDFs, and website. Answers customer questions instantly, books meetings from chat, triggers human handoff when needed, and connects to your APIs & Database for real actions like order tracking. Set up in minutes, embed anywhere.
What to expect from an ideal product
- Instantly answers customer questions by learning from your existing documents, PDFs, and website content without human intervention
- Books meetings directly through chat conversations, eliminating back-and-forth emails and reducing manual scheduling work
- Connects to your existing systems and databases to handle real customer requests like checking order status or updating account information
- Automatically passes complex issues to human agents when the situation requires personal attention, ensuring customers always get proper help
- Sets up in minutes and works on any website or platform, letting you start automating support immediately without technical hassles
