This task can be performed using Polser
Polser is the first-ever WhatsApp customer service manager, making it 10x easier to handle customer conversations
Best product for this task
Polser
startup-builders
Polser is an innovative tool designed to supercharge your customer service capabilities on WhatsApp. With Polser, you can integrate advanced features that enhance communication and streamline interactions.
What to expect from an ideal product
- Automates customer replies with smart quick-response templates based on common questions
- Groups chats by priority and assigns them to team members to handle inquiries faster
- Shows customer history and past conversations at a glance to provide informed responses
- Lets multiple team members work on WhatsApp messages simultaneously from one dashboard
- Sends instant notifications to staff when new messages arrive, reducing wait times
