How to create public roadmaps and maintain transparency with customers about product development status

How to create public roadmaps and maintain transparency with customers about product development status

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Fly Orbit is a customer feedback collection tool that helps teams gather, manage, and prioritize feedback from multiple sources in one place. It offers customizable feedback boards and changelog publishing to keep customers informed. Key features include backlog management, development status, and public roadmaps for transparency. Users can control feedback board privacy, merge duplicates, enable upvotes/downvotes, comments on posts, ensuring efficient collaboration and decision-making.

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  1. Set up public roadmap boards in Fly Orbit where customers can see exactly what features you're working on and when they might be ready
  2. Use the development status tracking to show real progress updates on each feature so customers know if something is just planned, in development, or almost done
  3. Let customers upvote and comment on roadmap items so they can express interest and you can prioritize based on actual demand
  4. Publish regular changelog updates through the platform to keep everyone informed when features actually ship and what changed
  5. Control what parts of your roadmap stay private for internal planning while making the customer-facing parts completely transparent and accessible

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