This task can be performed using RateUp
Engage Better. Grow Faster.
Best product for this task
RateUp
marketing
RateUp is a powerful WhatsApp Business API solution that unifies customer engagement into one seamless platform. Instead of juggling 4–5 different tools for feedback, loyalty, support, and marketing, RateUp brings it all together with chat automation, smart feedback flows, and a unified inbox. By centralizing conversations, you don’t just respond faster—you build loyalty, increase retention, and drive repeat sales effortlessly.
What to expect from an ideal product
- RateUp combines chat automation with a unified inbox to handle customer messages instantly, cutting response times from hours to minutes without needing multiple team members online 24/7
- Smart feedback flows automatically collect and respond to customer reviews through WhatsApp chats, turning satisfied customers into repeat buyers while addressing complaints before they hurt your business
- The platform handles common customer questions automatically through preset chat flows, freeing up your team to focus on complex issues that need personal attention
- Built-in loyalty features send automated WhatsApp messages for special offers, birthday discounts, and purchase follow-ups that keep customers coming back without manual work
- One dashboard manages all customer conversations across support, marketing, and sales, so your team never misses important messages or loses track of customer history
