How to automate customer support queries across multiple channels with 90% efficiency

How to automate customer support queries across multiple channels with 90% efficiency

This task can be performed using Robylon AI

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Robylo

Robylon is an Agentic AI platform for Customer Support and pre-sales that automates over 90% of queries across Chat, Email, Tickets and Voice. At Robylon, we deliver 99% accuracy from day one with human-in-the-loop oversight and a transparent pay-per-resolution model.

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What to expect from an ideal product

  1. Deploy Robylon AI across all your communication channels including chat, email, ticketing systems, and voice calls to handle customer inquiries automatically without switching between different tools
  2. Set up the platform to resolve over 90% of incoming support requests instantly while maintaining 99% accuracy through built-in quality controls and smart routing
  3. Use human oversight features to monitor automated responses and step in only when complex issues require personal attention, keeping your team focused on high-value tasks
  4. Track performance through transparent reporting that shows exactly which queries were resolved automatically and measure your actual cost savings with the pay-per-resolution pricing
  5. Start handling customer requests immediately without lengthy training periods since the system works accurately from day one and learns your business context quickly

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