This task can be performed using Hyperengage
The AI-Powered GTM Assistant That Anticipates, Automates, and Elevates Growth
Best product for this task
Hyperengage is the AI-powered GTM assistant that equips Customer Success and Account Management teams with the insights and automation needed to drive retention, expansion, and revenue growth.
What to expect from an ideal product
- Track customer health scores automatically and flag accounts at risk of churning before problems escalate into cancellations
- Set up triggered email sequences and check-in calls when customers hit specific usage milestones or show signs of decreased engagement
- Generate personalized outreach messages for account managers based on each customer's product usage patterns and business goals
- Create automated workflows that surface upsell opportunities when customers reach certain engagement thresholds or request specific features
- Build custom alerts that notify your team when high-value accounts need immediate attention based on support tickets, login frequency, or contract renewal dates
