Spotlight on Frappe CRM

Lead Capture & Management

Capture all leads from various sources like emails, chats, and web forms in one central queue. Organize sales efforts effectively and ensure no follow-ups are missed.

Deal Management

Consolidate all deal information in one place with comprehensive views of each opportunity. Send personalized emails, capture detailed notes, and create automated follow-up tasks while visualizing your sales pipeline.

Call Tracking

Make calls directly within the platform, record important conversations, and link detailed notes to recordings. Every detail from sales conversations is captured and easily accessible.

WhatsApp Integration

Connect with leads through WhatsApp directly within the CRM interface. Chat, send media, and receive real-time notifications without switching between applications.

Sales Process Automation

Automate lead and deal assignments based on various factors, set SLAs for response times, and receive in-app notifications for important updates. Create custom views to focus on what matters most.

Customization Options

Customize the platform with custom fields, unique workflows, custom actions and scripts, and bulk edit capabilities to match your specific sales process requirements.