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Best product for this task

Makkuro
productivity
Makkuro unifies your Help-desk and Issue Tracking tools into one, allowing modern, cross-functional, autonomous teams to quickly access feedback, work on it, and close the loop by getting back to the user.

What to expect from an ideal product
- Combines Help-desk and Issue Tracking tools seamlessly
- Enhances team collaboration by centralizing feedback
- Speeds up problem resolution with integrated workflows
- Ensures users are promptly informed about issue status
- Reduces the hassle of switching between multiple platforms