How to track and analyze chatbot conversations and user interactions

How to track and analyze chatbot conversations and user interactions

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Gheek

Gheek AI is an easy-to-use platform powered by AI that lets you create interactive content with your own customizable chatbots – no coding necessary! Our tool makes it simple to boost audience engagement while giving you transparent analytics on what your readers are saying to your chatbot and how visitors are interacting with your content.

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What to expect from an ideal product

  1. Gheek AI automatically records every chat conversation between users and your chatbots, giving you a complete history of all interactions without any manual setup
  2. The platform provides clear analytics dashboards that show you exactly what questions people ask most often and how they respond to your chatbot's answers
  3. You can see real-time data on user behavior like how long visitors stay engaged with your chatbot and which conversation paths they take most frequently
  4. The tool tracks conversation outcomes and helps you identify where users drop off or get confused, so you can improve your chatbot's responses
  5. Built-in reporting features let you export conversation data and create custom reports to measure your chatbot's performance over time

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