How to take action based on implicit customer feedback?

Take action based on implicit customer feedback using PerceptInsight

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With PerceptInsight our goal was to build a full stack business operating system capable of generating deep insights, but also one that allows one to take action based on those insights, while preserving context. Most times customers aren't giving you the feedback explicitly but through implicit behaviours that they demonstrate on your platform or product. You may think you have launched a super cool feature but what if the customer does not think so? Or worse is not even able to get to it? With PerceptInsight given your hunches more grounding and take actions to become more efficient.

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What to expect from an ideal product

  1. Tracks hidden customer behaviors on your platform
  2. Turns subtle customer actions into useful insights
  3. Lets you act on hunches with data-backed confidence
  4. Helps spot underused or hard-to-find features
  5. Bridges the gap between customer insights and business actions

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