This task can be performed using Pernoex AI
ChatGPT for your Products and Knowledge base
Best product for this task
Every company has the same problem: great documentation, but users still can't find answers, Pernoex was built to solve this as the future of knowledge is conversational. All you have to do is point pernoex at your website, documentation or knowledge base URL, and in minutes you have an AI assistant that; Knows your product deeply, Cites exact sources when answering users questions, troubleshoot your users issues and able to communicate in multiple languages.
What to expect from an ideal product
- Instantly answers user questions about your product without human support agents needing to step in, cutting down ticket volume by handling common issues automatically
- Points users to exact documentation and knowledge base sources while solving their problems, so they get accurate answers faster than searching through help docs themselves
- Walks customers through troubleshooting steps in real-time conversations, resolving technical issues before users give up and submit support requests
- Works around the clock in multiple languages, catching support requests from global customers who might otherwise wait hours for human help during off-hours
- Learns your product inside and out from existing documentation, meaning it can handle complex product questions that typically require your most experienced support staff
