Reduce customer churn using in-app guidance and feedback collection using Produktly

This task can be performed using Produktly

Best product for this task

Produktly

marketing

Digital adoption suite to improve onboarding, boost feature adoption and improve retention, using product tours, checklists, feedback widgets, roadmaps etc.

Product toursDigital adoptionRoadmapsChangelogsFeedback

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What to expect from an ideal product

1. Create targeted onboarding tours to help new users quickly find value in key features
2. Set up in-app checklists that guide customers through important account setup milestones
3. Deploy feedback surveys at critical moments to catch frustrations before users leave
4. Build interactive product tours highlighting new features to keep long-term users engaged
5. Show users what's coming next with public roadmaps to maintain excitement and trust