This task can be performed using Soundkit
AI Voice agent quality assurance & compliance
Best product for this task
Soundkit
ai
Voice agent QA for teams who can’t afford broken calls, compliance gaps, or production failures. Simulate thousands of conversations, validate legal requirements, and monitor what’s actually happening in the real world.
What to expect from an ideal product
- Soundkit runs thousands of simulated conversations to test your voice agent before real customers experience problems or failures
- The platform tracks live calls in real-time so you can spot issues as they happen instead of finding out from angry customers
- Built-in compliance monitoring checks every conversation against legal requirements and flags potential violations before they become costly problems
- Detailed performance analytics show you exactly where conversations break down, which scripts fail most often, and what causes customers to hang up
- Automated failure detection sends instant alerts when your voice agent starts having problems, letting you fix issues in minutes instead of hours
