This task can be performed using ServicePortal
Easy Team & Customer Portals. Manage Requests, Assets, Knowledge Articles & more.
Best product for this task
ServicePortal
productivity
ServicePortal makes it simple and easy to build a professional Team or Customer Portal for your startup or small business. With an intuitive design, it lets you handle request tickets, manage assets and services for staff and customers, and share news or knowledge-base articles—all in one place. Fully customizable to fit your brand, ServicePortal works effortlessly across all devices, including mobile. Start for free with up to 5 users and customers, and upgrade to a Premium Plan for more advanced features!
What to expect from an ideal product
- All support tickets and service requests get handled in a single, easy-to-use web portal
- Teams can manage both internal staff requests and customer support cases through one dashboard
- Built-in knowledge base lets you share answers and updates with everyone in the same platform
- Mobile-friendly design means you can handle tickets from anywhere, on any device
- Customizable workflows help route and organize different types of requests under one roof
