This task can be performed using Retalk.bot
AI customer Service trained on your docs. Built to act.
Best product for this task
Customer support should be smart and fast, without losing the human touch. Retalk.bot lets you build a custom AI chatbot that truly understands your business and handles conversations with precision. No setup headaches, no extra dashboards, just launch and manage your bot directly from Slack or WhatsApp. Human-like, lightning-fast, and effortless. If you’re done wasting time on support, it’s time to switch to Retalk.
What to expect from an ideal product
- Connect your existing Slack or WhatsApp account directly to Retalk.bot and handle all customer messages from one familiar interface you already use daily
- Set up automated responses for common questions while keeping the option to jump in personally when needed, all without opening separate support tools
- Train the AI chatbot to match your brand voice and business knowledge so customers get accurate answers instantly, reducing back-and-forth messages
- Route complex issues to the right team members through Slack channels or WhatsApp groups, keeping everyone in the loop without switching apps
- Track conversation history and customer context within your chat platform, so you can pick up any conversation seamlessly without checking multiple dashboards
