This task can be performed using Tapup
Build a better product with real user feedback.
Best product for this task
Tapup
startup-builders
Build a better product with real user feedback. TapUp helps you collect, manage, and act on customer insights to improve experience, retention, and trust.
What to expect from an ideal product
- Collect feedback from multiple channels in one place so you can spot patterns that show why customers leave or stay
- Turn messy customer comments into clear action items that your team can actually work on to fix retention problems
- Track which product changes make the biggest difference in keeping customers happy and coming back
- Set up alerts when customer satisfaction drops so you can reach out before they decide to leave
- Use real customer words and pain points to create targeted campaigns that speak directly to what keeps users engaged
