How to keep your community engaged and informed about feedback responses

How to keep your community engaged and informed about feedback responses

This task can be performed using Cfeedback

Customer Feedback without the Headache

Best product for this task

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Collect what people think, turn it into insights, and keep your community in the loop.

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What to expect from an ideal product

  1. Set up automatic updates that let your community know when you've acted on their suggestions, so they see their input actually matters
  2. Use cfeedback's insight tools to turn raw feedback into clear summaries that are easy to share with your community in newsletters or posts
  3. Create a public feedback board where people can see what others are saying and track which ideas are being worked on
  4. Send personalized thank-you messages to people who give feedback, letting them know specifically how their input helped shape decisions
  5. Share regular "feedback roundups" showing your community the top concerns raised and what steps you're taking to address them

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