How to integrate AI phone systems with existing business workflows

How to integrate AI phone systems with existing business workflows

This task can be performed using Openmic

AI reps for inbound & outbound phone calls

Best product for this task

openmi

OpenMic AI lets you deploy AI voice agents to make and receive phone calls, automate conversations, and integrate with your workflows—at scale.

What to expect from an ideal product

  1. Deploy AI voice agents that connect directly to your current CRM, helpdesk, or project management tools without disrupting day-to-day operations
  2. Set up automated phone conversations that trigger specific actions in your existing software when calls end, like creating tickets or updating customer records
  3. Route incoming calls through AI screening that captures key information and passes qualified leads straight to your sales team's pipeline
  4. Program outbound calling campaigns that sync with your marketing automation platform to follow up on leads at the right time
  5. Create custom call flows that pull data from your business systems in real-time, so AI agents can access customer history and account details during conversations

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