How to identify and address customer pain points during calls?

Identify and address customer pain points during calls using Oliv AI

This task can be performed using Oliv AI

Oliv AI - Your Sales Companion

Best product for this task

Oliv A

Meet Oliv, your AI-powered sales assistant that transforms how you engage with your prospects and customers. Before your meeting, Oliv helps you research your contacts to come up with interesting icebreakers and ensure you're fully prepared. During the call, it identifies key pain points and customer objections. Post-meeting, Oliv crafts an attractive follow-up email with context from the call. Heck, Oliv even updates your CRM properties with data extracted from the meeting you just had. Simplify your sales process with Oliv and spend more time closing deals.

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What to expect from an ideal product

  1. Listens in real-time to identify customer pain points during calls
  2. Flags key objections and concerns raised by customers for immediate addressing
  3. Provides sales reps with instant insights to tailor their approach mid-conversation
  4. Captures and analyzes call data to spot recurring customer issues across multiple interactions
  5. Creates detailed post-call summaries highlighting specific pain points for follow-up action

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