How to escalate chatbot conversations to human agents when necessary, and customize the chatbot’s appearance?

Escalate chatbot conversations to human agents when necessary, and customize the chatbot’s appearance using Elephant.ai

This task can be performed by using

Elephant.ai

What to expect from an ideal product

  1. Enables seamless escalation to human agents for complex queries.
  2. Allows easy customization of the chatbot’s appearance to fit your brand.
  3. Offers integration with popular tools like Zapier, Slack, and WordPress.
  4. Tracks conversation data and analytics to improve performance.
  5. Automatically captures and generates leads for your business.

Top product for this task

Elepha

The #1 AI-Powered Customer Service Solution

Elephant.ai is this super cool chatbot that learns from pretty much anything - websites, texts, you name it, even videos! It can reply to images too and if things get tricky, the chat can be escalated to a real person to help out. It is really easy to get human agents on board, plus you can tweak the chatbot’s look to match your vibe. It tracks conversations and analytics, grabs leads automatically, and plays nice with all the tools we love like Zapier, Slack, WordPress, WhatsApp, and Messenger.

ai

chatbot

customer service

lead generation

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