This task can be performed using Fileping
Your Real-Time Autoresponder for Dependency Downtimes
Best product for this task

Fileping
dev-tools
Monitor and Automate Your Support Responses During Third-Party Downtimes: FailPing Effortlessly Keeps Your Users Informed

What to expect from an ideal product
- Quickly spots downtime issues with real-time monitoring
- Sends automatic updates to customers about service problems
- Customizes messages to match your brand's voice and style
- Keeps your support team in the loop with instant notifications
- Tracks downtime history to help prevent future issues