This task can be performed using ClickConnector
Customer support and success platform for SaaS Products
Best product for this task
ClickConnector
tech
The ultimate AI-powered support tool with HelpDesk, KnowledgeBase Portals, Feature Requests, Bug Reports, Changelogs, Email Drip Campaigns, Product Tours, NPS, Testimonial Collection, Checklists and everything you need
What to expect from an ideal product
- Set up a branded help center portal in minutes, organize your docs with smart categories and let the AI suggest related articles
- Keep your customer support team in sync by connecting your knowledge base with the built-in helpdesk system
- Track which articles are most viewed and get feedback on content usefulness to improve documentation quality
- Create interactive product tours and embed them into your knowledge base articles to make complex features easy to understand
- Use email campaigns to share new documentation, features, and updates with customers while measuring engagement rates
