How to automate customer support without hiring additional staff

How to automate customer support without hiring additional staff

This task can be performed using Kimiyi AI

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kimiyi

Kimiyi AI is a generative conversational AI agent designed to automate various business needs. It allows users to create personalized AI agents without coding, offering features like real-time customer support, image and video generation, and automated phone calls. With a focus on user-friendly experience, Kimiyi provides video tutorials for setup and training, enabling businesses to engage customers effectively and enhance operational efficiency. Its capabilities include interactive learning, customer service, and tailored recommendations, making it adaptable for diverse industries such as e-commerce and hospitality.

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What to expect from an ideal product

  1. Create personalized AI agents that handle customer inquiries 24/7 without needing technical skills or additional team members
  2. Set up automated phone call responses that manage common customer questions and route complex issues appropriately
  3. Deploy real-time chat support that learns from interactions and provides instant answers to reduce response times
  4. Use the platform's video tutorials to quickly train your AI agent on your business specifics without external consultants
  5. Scale customer service across multiple channels while your current team focuses on high-value tasks and business growth

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