This task can be performed using Chatleh
AI Customer Support for SMEs
Best product for this task
Chatleh
ai
AI-powered 24/7 customer support that works. Automate common inquiries while your team focuses on what matters most.
What to expect from an ideal product
- Set up automated responses for frequently asked questions so customers get instant answers even when your team is offline
- Use smart chatbots that can handle basic support tickets like password resets, order status checks, and billing questions without human intervention
- Create conversation flows that guide customers to solutions through simple yes/no questions and menu options
- Connect your existing help desk with automated routing that sends complex issues to the right team member during business hours
- Monitor chat conversations to identify patterns and train the system to handle new types of customer questions over time
