How to analyze customer interviews and feedback efficiently

How to analyze customer interviews and feedback efficiently

This task can be performed using Insight7

Analyze video, audio or text for actionable insights in minutes.

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Insight7

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Insight7 automates qualitative data analysis, extracting themes, quotes, keywords, and answers from interviews, calls, focus groups, and customer feedback.

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What to expect from an ideal product

  1. Quickly finds common themes and patterns across multiple customer conversations without manual coding
  2. Pulls out the most relevant customer quotes and feedback automatically, saving hours of review time
  3. Groups similar feedback topics together, making it easy to spot trending issues and requests
  4. Analyzes both written feedback and voice recordings, turning conversations into actionable insights
  5. Creates organized summaries of customer sentiment and pain points from messy, unstructured data

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