Analyze and understand customer feedback using AI technology using LoopingBack

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LoopingBack

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LoopingBack transforms feedback collection with video-enhanced surveys and AI insights. Designed for organizations aiming for deeper connections, it captures personal, authentic responses and turns them into actionable data. With customizable survey loops, shareable links, and real-time summaries, LoopingBack helps you gain a fuller understanding of your audience.

AIVideo feedbackEngagementRemote teamsData analysisSurvey toolsAsynchronous communicationInsightsMarketingAnalytics

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What to expect from an ideal product

1. Records customer responses through video surveys, letting you see real emotions and body language behind the feedback
3. Automatically turns spoken feedback into written text and spots important patterns using smart tech
5. Creates easy-to-read summaries of customer responses, highlighting key trends and common concerns
7. Lets you share survey links that customers can answer through video, making feedback more personal and honest
9. Groups similar feedback together and shows you what most customers are saying, helping you make better decisions